CleanSa (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform, and your rights under the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Information We Collect

We may collect the following personal information from Users (Employers and Job Seekers) to provide our platform services:

• Account information: name, email address, phone number, password, and profile details.
• Employment information: job listings, resumes, qualifications, work history, skills, and references.
• Technical information: IP address, device information, browser type, operating system, and usage data.
• Payment information: for Job Seeker subscriptions, securely processed through our payment provider.

We may also collect information that Users voluntarily provide in communications, support requests, or other interactions on the Platform.

2. Purpose of Collecting Personal Information

We collect and process personal information for the following purposes:

• To provide, maintain, and improve the CleanSa Platform.
• To enable Employers and Job Seekers to connect and interact.
• To communicate with Users regarding account activity, updates, or administrative matters.
• To comply with legal and regulatory obligations.
• To analyse and improve our services, including technical performance and user experience.

3. Legal Basis for Processing

Under POPIA, our processing of personal information is based on the following lawful grounds:

• Consent: Users provide consent when registering or using the Platform.
• Contractual necessity: Processing is necessary to provide the services requested by Users.
• Legal obligations: To comply with South African law, including labour and consumer protection laws.

4. Sharing and Disclosure of Personal Information

CleanSa will not sell, rent, or trade your personal information. We may share personal information only in the following circumstances:

• With Employers and Job Seekers, to enable platform functionality.
• With service providers and contractors who assist with payment processing, hosting, analytics, or technical support.
• If required by law, regulation, or a valid legal process.
• To protect our rights, property, or safety, or the safety of Users or the public.

Users understand that interactions and agreements between Employers and Job Seekers are direct and independent, and CleanSa is not responsible for any consequences of such interactions.

5. Data Retention

We retain personal information for as long as necessary to:

• Provide the Platform services;
• Comply with legal obligations;
• Resolve disputes; and
• Enforce our agreements.

When personal information is no longer needed, we delete or anonymise it in a secure manner.

6. Data Security

CleanSa implements reasonable technical, administrative, and physical measures to protect personal information from:

• Unauthorised access, disclosure, or theft;
• Loss, corruption, or accidental destruction;
• Misuse or unlawful processing.

While we take steps to protect personal information, no system is completely secure, and Users acknowledge the inherent risks of transmitting information online.

7. User Rights Under POPIA

Users have the following rights regarding their personal information:

• Access: request a copy of the personal information we hold.
• Correction: request that incorrect or incomplete information be corrected.
• Deletion: request deletion of personal information where legally permissible.
• Withdrawal of Consent: withdraw consent for processing where consent was the lawful basis.
• Objection: object to processing for certain purposes, including direct marketing.

Requests can be submitted to [Insert Contact Email], and we will respond in accordance with POPIA requirements.

8. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Analyse and improve platform performance;
• Remember user preferences and settings;
• Understand user interactions and traffic patterns.

Users can manage cookies through their browser settings. Disabling cookies may limit certain platform functionalities.

9. Changes to This Privacy Policy

CleanSa may update this Privacy Policy from time to time. The updated policy will be posted on the Platform with a revised effective date. Continued use of the Platform constitutes acceptance of the updated Privacy Policy.